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"Staff- beyond excellent Room - well equipped Cleanliness- spotless Amenities - plenty Staff went out of their way to make our stay comfortable "

"Excellent location ambience and great staff"

"Great stay"

"Booked four rooms and was provided only with 3 rooms only even after I called a prior for confirmation. Only after reaching the location after travelling for more than 12 hours the staff informed that "

"Location is perfect! Amazing view and atmosphere. Very close to all destinations in Ooty Food in the restaurant was good. Service was good. Room should be little more clean"

"Great stay! Booked it for my parents and they loved the stay"

"The view from the room in morning was mind blowing. Staffs are really good and the food they provided was really very good like homemade. If you are a nature loving person and want a peaceful environment, i would really recommend this place."

"Amazing property. Feels like you are in heaven. Amazing service. "

"Very good property with a good view and amazing location convenience. Definitely a must visit"

"Location is damn good with the environment around with a greenery tea plantations, but the hotel & the rooms were in pathetic condition. The room which we stayed doesn't had basic curtains for the windows, also the rooms are not clean & hygiene for which they charge very high price. "

"This property has an excellent view of nearby tea plantation, has good parking space once we drove up the steep ramp. However, the rooms were not ready even 2 hours after the scheduled arrival time. The staff were cleaning rooms; with beds from multiple rooms in corridors; unclean bathrooms, broken bathroom door. Overall, it felt like not managed by professionals."

"Property is lovely but the rooms need upgrade. Excellent food!"

"All are good except Food not good"

"Good "

"Good room, good service "

"Best in tiger hill"

"Good "

"First thing after reaching the location I couldn't find the property,After interrogating with localities, they told there is no such hotel.So in that location there was another hotel where the owner told lot of fake bookings are happening with name of the hotel.So no one helped from expedia customer care when I called on toll free number."